Privacy Policy
Last Updated: January 2026
AMICHA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website amicha.space and use our interior design services.
Information We Collect
Personal Information
When you interact with our services, we may collect:
- Contact Information: Name, email address, phone number, mailing address
- Project Information: Property details, room dimensions, style preferences, budget range
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- Communication Records: Emails, messages, consultation notes, design feedback
- Visual Content: Photos of your space, design preferences, inspiration images you share with us
Automatically Collected Information
- Usage Data: Pages visited, time spent, navigation patterns
- Device Information: IP address, browser type, operating system
- Cookies: We use cookies to enhance your experience (see Cookie Policy)
Property and Space Information
For interior design services, we collect:
- Property type, size, and layout
- Existing furniture and fixtures
- Structural limitations or requirements
- Lifestyle needs and family composition
- Accessibility requirements
- Budget constraints and timelines
How We Use Your Information
Service Delivery
- Design Services: Create personalized interior design solutions, mood boards, 3D visualizations
- Project Management: Coordinate with contractors, vendors, and suppliers
- Space Planning: Develop floor plans, furniture layouts, lighting designs
- Material Selection: Source and recommend materials, finishes, furniture, and décor
- Installation Coordination: Schedule and oversee installation of design elements
Communication
- Respond to inquiries and consultation requests
- Send project updates, design revisions, and approvals
- Share design inspirations and maintenance tips
- Provide after-service support and warranty information
Business Operations
- Process payments and manage invoicing
- Maintain project records and design archives
- Improve our services based on feedback
- Comply with legal obligations
Marketing (With Your Consent)
- Send newsletters about design trends and tips
- Share portfolio updates and new services
- Offer special promotions and seasonal offers
How We Share Your Information
Service Providers
We may share information with:
- Contractors and Installers: Licensed professionals who execute designs
- Vendors and Suppliers: Furniture stores, material suppliers, custom fabricators
- Photographers: For project documentation (with your explicit consent)
- Payment Processors: Secure payment processing
- Cloud Storage: Secure storage of project files and designs
Portfolio and Marketing
With your explicit written consent, we may:
- Feature your completed project in our portfolio
- Share before/after photos on our website and social media
- Use your testimonial in marketing materials
- Submit your project to design publications or awards
Note: We always anonymize personal details and seek separate permission for each use.
Legal Requirements
We may disclose information when required by:
- Court orders or legal processes
- Government investigations
- Protection of rights, property, or safety
Data Security
We implement industry-standard security measures:
- Encryption: SSL/TLS encryption for data transmission
- Secure Storage: Encrypted cloud storage for project files
- Access Controls: Limited access to authorized personnel only
- Regular Audits: Security assessments and updates
- Backup Systems: Regular data backups to prevent loss
Physical Security
- Design documents and samples are stored in secure facilities
- Access-controlled offices and studios
- Secure disposal of physical documents
Your Rights
You have the right to:
- Access: Request copies of your personal information and project files
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Portability: Receive your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Withdraw Consent: Revoke permission for portfolio use at any time
Project Files Retention
- Active projects: Data retained for project duration plus 2 years
- Completed projects: Design files archived for 7 years (for warranty and reference)
- After retention period: Data securely deleted or anonymized
Cookies and Tracking
We use cookies for:
- Essential: Website functionality and security
- Analytics: Understanding user behavior (Google Analytics)
- Preferences: Remembering your settings
- Marketing: Personalized content (with consent)
You can control cookies through your browser settings. Disabling cookies may limit website functionality.
Third-Party Links
Our website may contain links to:
- Furniture retailers
- Material suppliers
- Design inspiration platforms
- Social media profiles
We are not responsible for the privacy practices of these third-party sites.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
International Data Transfers
Your information may be processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Significant changes will be notified via email.
Contact Information
Data Privacy Officer
AMICHA Interior Design
Mumbai, India
📧 Email: privacy@amicha.space
📱 Phone: +91 966 774 4260
💬 WhatsApp: Available during business hours
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST
Consent
By using our website and services, you consent to this Privacy Policy. If you do not agree, please discontinue use of our services.
AMICHA – Creating beautiful, functional spaces while respecting your privacy.