AMICHA · amicha.space

Delete your account

If you'd like to close your AMICHA account and delete the data associated with it — from either the AMICHA mobile app or the amicha.space website — you can request that in one email. This page explains exactly what we do when a request comes in.

01How to request deletion

  1. Send an email from the phone number's associated email (or from any email that identifies your account) to hello@amicha.space with the subject line "Delete my AMICHA account".
  2. In the body of the email, include the phone number you used to sign up (with +91) so we can locate your account.
  3. Optionally: mention whether you want us to delete everything, or keep specific items (for example, a message thread you were mid-conversation on with a partner).
Email hello@amicha.space
Response time: We acknowledge every request within 48 hours and complete the deletion within 7 business days. You'll receive an email confirming the deletion.

02What gets deleted

When we process your request, the following data associated with your account is permanently removed from AMICHA's systems:

DataWhat happens
Phone number + nameDeleted from Firebase Authentication and from your users/{uid} record.
Moodboard entriesDeleted — saved renders, colours, and listing references removed.
AI Interior rendersBoth the source photos you uploaded and the AI-generated versions are removed from AMICHA storage.
Chat messages you sentDeleted from every chat thread you participated in.
Blocked-partners list & report submissionsDeleted with your account. Reports you filed remain visible to AMICHA moderators in an anonymised form for audit purposes only.

03What we keep, and why

A small amount of data is retained for legal and safety reasons, only for as long as necessary:

DataRetentionReason
Anonymised moderation reports24 monthsAudit trail for policy enforcement — no personally identifying details remain.
Aggregated analyticsIndefiniteNon-identifying page-view and feature-usage counts (Google Analytics 4). Contains no personal identifiers.
Financial records7 yearsStatutory requirement under Indian tax law (applies only if you had a paid transaction with AMICHA; most homeowner accounts have none).

04Partner accounts

If you're an AMICHA partner (interior designer, architect, material supplier, or furniture brand) with a partner dashboard account, please mention that in your email. Partner-account deletion also removes your published listings from the AMICHA catalogue after a 7-day soft-delete window (giving you a chance to reverse the request).

05Questions

If anything about this policy or the deletion process is unclear, write to us at hello@amicha.space. We read every message.

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